WATER SOFTENERS
WATER SOFTENERS IN CALGARY – SHOULD I GET ONE?
Most homes will need a water softener at some point, especially in areas like Calgary where hard water is a common issue. Over time, mineral-heavy water can put unnecessary strain on plumbing systems, reduce the lifespan of appliances, and make everyday tasks like cleaning, bathing, and laundry more difficult than they should be.
At Neptune Plumbing & Heating Ltd., we provide professional home water softener and commercial water softener solutions tailored to Calgary’s water conditions. Our systems are designed not only to soften water, but also to support overall water filtration needs, helping protect plumbing systems while improving water quality across residential and commercial properties. With decades of local experience, our team delivers reliable installations built for long-term performance and peace of mind.
WHAT IS A WATER SOFTENER?
A water softener is a whole-home water treatment system that removes hardness minerals—mainly calcium and magnesium, from your water supply before it flows through your plumbing system.
Hard water minerals are harmless to drink, but they can:
build up inside pipes and fixtures
reduce the efficiency of appliances
make cleaning more difficult
leave water feeling harsh on skin and hair
A water softener addresses these issues at the source, providing consistent soft water to showers, sinks, laundry, and appliances throughout your home.
SIGNS YOU MAY NEED A WATER SOFTENER
Wondering if hard water is affecting your home? Common signs include:
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white, chalky scale on faucets and showerheads
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spotty dishes and glassware, even after washing
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soap that doesn’t lather properly
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soap scum buildup in tubs and sinks
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dry, itchy skin or dull hair after bathing
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scale buildup in kettles, dishwashers, and washing machines
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shortened lifespan of water-using appliances
If you’re experiencing one or more of these issues, hard water may be the cause.
HOW DOES A WATER SOFTENER WORK?
Most modern water softeners use a process called ion exchange. This is how it works:
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Hard water enters the system and flows through a resin tank.
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Resin beads attract and capture calcium and magnesium minerals.
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Sodium (or potassium) ions replace the hardness minerals.
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Softened water exits the system and supplies your home.
The system periodically cleans itself through a regeneration cycle, allowing it to continue working efficiently with minimal maintenance.
COMMON HARD WATER PROBLEMS IN CALGARY
Calgary’s water comes from the Bow and Elbow Rivers and is considered hard due to naturally occurring minerals in the region. Water hardness can vary by neighbourhood and season but commonly causes:
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scale buildup inside pipes and plumbing fixtures
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reduced efficiency of hot water tanks and boilers
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increased soap and detergent usage
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more frequent maintenance and repairs due to water plumbing issues
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extra wear on appliances such as dishwashers and washing machines
Installing a water softener helps prevent these problems before they lead to costly repairs.
BENEFITS OF INSTALLING A WATER SOFTENER
A professionally installed water softener offers long-term benefits for your home and plumbing system:
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Reduced limescale buildup in pipes and fixtures
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Longer lifespan for water heaters and household appliances
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Easier cleaning with fewer hard water stains and soap scum
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Improved soap and detergent efficiency
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Softer-feeling water for bathing and washing
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Reduced maintenance and repair costs over time
Soft water helps your plumbing system operate more efficiently and comfortably every day.
TYPES OF WATER SOFTENERS WE OFFER
Investing in the right hard water solutions early can help prevent long-term damage and make everyday water use more efficient and comfortable. Have a look at the systems we can provide:
Watergroup WG185 UF
The 185UF is our most efficient water softener and a popular choice with customers. It combines reverse flow (upflow) regeneration with precision. It helps in significantly saving salt and water, annually. This system is perfect for home and small business owners who are looking for an efficient and environmentally friendly softener that also saves them money every year. The 185UF uses up to 75% less salt and 67% less water when compared to conventional calendar clock models.
Key features:
It is WQA Tested & Certified to NSF/ANSI 44
It comes with an NSF Certified electronic control valve with reliable piston, seal and spacer technology
NSF certified pressure tank and control valve
User-friendly backlit LCD display
Available in cabinet or dual tank models
Watergroup WG HTO
(Hardness, taste & odour removal)
Looking to get rid of hardness, bad taste and odour? Bring home the 185 HTO that efficiently removes hardness, taste and odour that is caused by chlorine, chloramines or organic matter.
This water softener is ideal for homes on chlorinated, hard municipal water. You can get the same high-quality water from this one-of-a-kind system that you would get from separate softeners.
Key features:
Space saving and one-unit design
WQA Gold Seal Certified cation resin
NSF Certified fibreglass pressure tank
Lower upfront costs as you pay for one unit instead of two separate systems
You also enjoy lower annual costs as our reverse flow regeneration and precision brining uses less salt and water than traditional softeners, and our two-tank system allows you to change the carbon and softener resin at different times, unlike mixed-bed units.
HOW TO KNOW WHICH WATER SOFTENER IS RIGHT FOR YOU
Choosing the right system depends on several factors, including:
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your home’s water hardness level
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household size and daily water usage
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whether taste or chlorine odour is a concern
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available installation space
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maintenance preferences and long-term operating costs
Our experienced technicians will assess your home, explain your options clearly, and recommend a system that fits your needs and budget—no guesswork, no pressure.
WHY CHOOSE NEPTUNE PLUMBING & HEATING LTD.
When you choose Neptune Plumbing & Heating Ltd., you’re working with a trusted local company known for quality workmanship and reliable service.
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Serving Calgary and surrounding areas since 2000
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Family-owned and operated with deep local experience
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Licensed, certified, and experienced technicians
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Canadian-manufactured water softener systems
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Upfront pricing and professional recommendations
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100% satisfaction guarantee
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Two-year warranty options available on services
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24/7 emergency plumbing support
We believe in doing the job properly, respecting your home, and standing behind our work.
FAQS – WATER SOFTENERS IN CALGARY
REACH OUT TO US
If you’re dealing with hard water or planning to upgrade your existing system, Neptune Plumbing & Heating Ltd. is here to help. Our experienced team provides trusted advice, professional installation, and reliable water softener solutions tailored to Calgary homes and businesses.
Contact us today to discuss your needs and schedule a consultation. Let us help you protect your plumbing and improve your water quality with confidence.